Privacy Policy
At PhotoAwake, we believe your memories belong to you. This policy outlines how we protect and handle your data.
1. Introduction
PhotoAwake ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We treat your data with the same care we would want for our own photos.
2. Information We Collect
Account Information: Email address when you create an account.
Photos: Images you upload to create videos.
Payment Information: Processed securely by Stripe; we do not store credit card details.
Usage Data: Pages visited, features used, time spent on the service.
Device Information: Browser type, operating system, device type.
Analytics: Anonymized performance and usage metrics via Vercel Analytics.
3. How We Use Your Information
We use your information to operate and improve our services, specifically to:
- Provide and maintain the Service
- Process your photos and generate videos using AI
- Process payments and manage your credit balance
- Send you email notifications when your videos are ready
- Respond to your inquiries and provide customer support
- Improve the Service and develop new features
- Detect and prevent fraud or abuse
4. Third-Party Services
We partner with verified providers to deliver our service. Here is exactly what data they handle:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Database, Authentication, Storage | Account info, photos, videos |
| Stripe | Payment processing | Payment information |
| Replicate | AI video generation | Photos (temporary for processing) |
| Google AI (Gemini) | Content moderation, mood analysis | Photos (temporary for analysis) |
| Resend | Email notifications | Email address |
| Vercel | Hosting, Analytics | Anonymized usage data |
5. Data Storage and Security
Your data is stored securely using industry-standard encryption. Photos and videos are stored in secure cloud storage with strict access controls. We implement appropriate technical and organizational measures to protect your information.
6. Data Retention
- Account Data:Until account deletion
- Photos:Until you delete them or your account
- Generated Videos:Until you delete them or your account
- Payment Records:As required by law (7 years)
7. Your Rights
Depending on your location, you may have rights regarding your personal data:
Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a portable format
Objection: Object to certain processing of your data
To exercise these rights, please contact us at our contact page.
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Vercel Analytics uses privacy-preserving methods that do not require cookies.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.